{"id":13,"date":"2025-11-24T19:18:06","date_gmt":"2025-11-24T19:18:06","guid":{"rendered":"https:\/\/xn--kbrsglobalstore-7kcc.com\/?page_id=13"},"modified":"2025-11-29T23:36:36","modified_gmt":"2025-11-29T23:36:36","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/xn--kbrsglobalstore-7kcc.com\/tr\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13\" class=\"elementor elementor-13\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f22430 e-flex e-con-boxed e-con e-parent\" data-id=\"5f22430\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bfbe378 elementor-widget elementor-widget-html\" data-id=\"bfbe378\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!DOCTYPE html>\r\n<html lang=\"en\">\r\n<head>\r\n    <meta charset=\"UTF-8\">\r\n    <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\r\n    <title>Return & Refund Policy | Luxury Store<\/title>\r\n    <link rel=\"stylesheet\" href=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/font-awesome\/6.4.0\/css\/all.min.css\">\r\n    <link href=\"https:\/\/fonts.googleapis.com\/css2?family=Cinzel:wght@400;500;600&family=Inter:wght@300;400;500&display=swap\" rel=\"stylesheet\">\r\n    <style>\r\n        :root {\r\n            --gold: #D4AF37;\r\n            --gold-light: #F4E4A6;\r\n            --gold-dark: #B8941F;\r\n            --dark: #1A1A1A;\r\n            --dark-light: #2D2D2D;\r\n            --text: #FFFFFF;\r\n            --text-light: #F0F0F0;\r\n        }\r\n        \r\n        * {\r\n            margin: 0;\r\n            padding: 0;\r\n            box-sizing: border-box;\r\n        }\r\n        \r\n        body {\r\n            font-family: 'Inter', sans-serif;\r\n            background: linear-gradient(135deg, #0c0c0c 0%, #1a1a1a 100%);\r\n            color: var(--text);\r\n            line-height: 1.7;\r\n            overflow-x: hidden;\r\n            min-height: 100vh;\r\n            position: relative;\r\n        }\r\n        \r\n        body::before {\r\n            content: '';\r\n            position: fixed;\r\n            top: 0;\r\n            left: 0;\r\n            width: 100%;\r\n            height: 100%;\r\n            background: \r\n                radial-gradient(circle at 10% 20%, rgba(212, 175, 55, 0.03) 0%, transparent 20%),\r\n                radial-gradient(circle at 90% 60%, rgba(212, 175, 55, 0.03) 0%, transparent 20%),\r\n                radial-gradient(circle at 50% 80%, rgba(212, 175, 55, 0.02) 0%, transparent 20%);\r\n            z-index: -1;\r\n        }\r\n        \r\n        .gold-particle {\r\n            position: fixed;\r\n            width: 4px;\r\n            height: 4px;\r\n            background: var(--gold-light);\r\n            border-radius: 50%;\r\n            opacity: 0;\r\n            z-index: -1;\r\n        }\r\n        \r\n        .container {\r\n            max-width: 100%;\r\n            margin: 0 auto;\r\n        }\r\n        \r\n        \/* Header Styles *\/\r\n        .policy-header {\r\n            text-align: center;\r\n            padding: 100px 20px 80px;\r\n            position: relative;\r\n            overflow: hidden;\r\n            background: linear-gradient(135deg, rgba(26, 26, 26, 0.9) 0%, rgba(45, 45, 45, 0.8) 100%);\r\n        }\r\n        \r\n        .policy-header::before {\r\n            content: '';\r\n            position: absolute;\r\n            top: 0;\r\n            left: 0;\r\n            width: 100%;\r\n            height: 100%;\r\n            background: linear-gradient(135deg, rgba(212, 175, 55, 0.1) 0%, transparent 50%);\r\n            z-index: -1;\r\n        }\r\n        \r\n        .header-decoration {\r\n            position: absolute;\r\n            top: 30px;\r\n            left: 50%;\r\n            transform: translateX(-50%);\r\n            width: 120px;\r\n            height: 2px;\r\n            background: var(--gold);\r\n            opacity: 0.7;\r\n        }\r\n        \r\n        .header-decoration::before, .header-decoration::after {\r\n            content: '';\r\n            position: absolute;\r\n            top: 50%;\r\n            width: 8px;\r\n            height: 8px;\r\n            background: var(--gold);\r\n            border-radius: 50%;\r\n            transform: translateY(-50%);\r\n        }\r\n        \r\n        .header-decoration::before {\r\n            left: 0;\r\n        }\r\n        \r\n        .header-decoration::after {\r\n            right: 0;\r\n        }\r\n        \r\n        .policy-header h1 {\r\n            font-family: 'Cinzel', serif;\r\n            font-size: 4rem;\r\n            font-weight: 500;\r\n            margin-bottom: 15px;\r\n            background: linear-gradient(to right, #FFFFFF 0%, var(--gold) 100%);\r\n            -webkit-background-clip: text;\r\n            -webkit-text-fill-color: transparent;\r\n            letter-spacing: 2px;\r\n        }\r\n        \r\n        .last-updated {\r\n            font-size: 1rem;\r\n            color: var(--text-light);\r\n            letter-spacing: 1px;\r\n        }\r\n        \r\n        \/* Full Width Sections *\/\r\n        .full-width-section {\r\n            width: 100%;\r\n            padding: 80px 20px;\r\n            position: relative;\r\n        }\r\n        \r\n        .section-inner {\r\n            max-width: 1200px;\r\n            margin: 0 auto;\r\n        }\r\n        \r\n        .return-overview {\r\n            background: rgba(26, 26, 26, 0.8);\r\n        }\r\n        \r\n        .eligibility-criteria {\r\n            background: linear-gradient(135deg, rgba(26, 26, 26, 0.9) 0%, rgba(45, 45, 45, 0.8) 100%);\r\n        }\r\n        \r\n        .return-process {\r\n            background: rgba(26, 26, 26, 0.8);\r\n        }\r\n        \r\n        .refund-process {\r\n            background: linear-gradient(135deg, rgba(26, 26, 26, 0.9) 0%, rgba(45, 45, 45, 0.8) 100%);\r\n        }\r\n        \r\n        .non-returnable {\r\n            background: rgba(26, 26, 26, 0.8);\r\n        }\r\n        \r\n        .contact-support {\r\n            background: linear-gradient(135deg, rgba(26, 26, 26, 0.9) 0%, rgba(45, 45, 45, 0.8) 100%);\r\n        }\r\n        \r\n        .section-header {\r\n            text-align: center;\r\n            margin-bottom: 50px;\r\n        }\r\n        \r\n        .section-header h2 {\r\n            font-family: 'Cinzel', serif;\r\n            font-size: 2.5rem;\r\n            font-weight: 500;\r\n            color: var(--gold-light);\r\n            letter-spacing: 1.5px;\r\n            margin-bottom: 15px;\r\n        }\r\n        \r\n        .section-header p {\r\n            font-size: 1.1rem;\r\n            color: var(--text-light);\r\n            max-width: 700px;\r\n            margin: 0 auto;\r\n        }\r\n        \r\n        \/* Overview Section *\/\r\n        .overview-content {\r\n            text-align: center;\r\n            max-width: 900px;\r\n            margin: 0 auto;\r\n            padding: 40px;\r\n            background: rgba(45, 45, 45, 0.5);\r\n            border-radius: 12px;\r\n            border: 1px solid rgba(212, 175, 55, 0.1);\r\n        }\r\n        \r\n        .overview-content p {\r\n            font-size: 1.2rem;\r\n            margin-bottom: 25px;\r\n            color: var(--text);\r\n        }\r\n        \r\n        .highlight-box {\r\n            background: rgba(212, 175, 55, 0.05);\r\n            border-left: 3px solid var(--gold);\r\n            padding: 25px;\r\n            border-radius: 0 8px 8px 0;\r\n            margin-top: 30px;\r\n        }\r\n        \r\n        .highlight-box p {\r\n            font-style: italic;\r\n            color: var(--text-light);\r\n            margin: 0;\r\n        }\r\n        \r\n        \/* Eligibility Criteria *\/\r\n        .criteria-grid {\r\n            display: grid;\r\n            grid-template-columns: repeat(2, 1fr);\r\n            gap: 30px;\r\n            margin-top: 50px;\r\n        }\r\n        \r\n        .criteria-item {\r\n            padding: 40px 30px;\r\n            background: rgba(45, 45, 45, 0.5);\r\n            border-radius: 12px;\r\n            border: 1px solid rgba(212, 175, 55, 0.1);\r\n            transition: all 0.4s ease;\r\n            position: relative;\r\n            overflow: hidden;\r\n        }\r\n        \r\n        .criteria-item:hover {\r\n            transform: translateY(-10px);\r\n            box-shadow: 0 15px 30px rgba(0, 0, 0, 0.3);\r\n        }\r\n        \r\n        .criteria-item::before {\r\n            content: '';\r\n            position: absolute;\r\n            top: 0;\r\n            left: 0;\r\n            width: 100%;\r\n            height: 3px;\r\n            background: linear-gradient(to right, var(--gold), var(--gold-dark));\r\n            transform: scaleX(0);\r\n            transition: transform 0.4s ease;\r\n        }\r\n        \r\n        .criteria-item:hover::before {\r\n            transform: scaleX(1);\r\n        }\r\n        \r\n        .criteria-icon {\r\n            width: 70px;\r\n            height: 70px;\r\n            background: rgba(212, 175, 55, 0.1);\r\n            border-radius: 50%;\r\n            display: flex;\r\n            align-items: center;\r\n            justify-content: center;\r\n            margin: 0 auto 25px;\r\n            border: 1px solid rgba(212, 175, 55, 0.3);\r\n            transition: all 0.4s ease;\r\n        }\r\n        \r\n        .criteria-item:hover .criteria-icon {\r\n            background: rgba(212, 175, 55, 0.2);\r\n            transform: scale(1.1);\r\n        }\r\n        \r\n        .criteria-icon i {\r\n            font-size: 1.8rem;\r\n            color: var(--gold);\r\n        }\r\n        \r\n        .criteria-item h3 {\r\n            font-size: 1.4rem;\r\n            color: var(--gold);\r\n            margin-bottom: 20px;\r\n            text-align: center;\r\n            font-weight: 500;\r\n        }\r\n        \r\n        .criteria-item ul {\r\n            list-style-type: none;\r\n        }\r\n        \r\n        .criteria-item li {\r\n            margin-bottom: 12px;\r\n            padding-left: 25px;\r\n            position: relative;\r\n            color: var(--text);\r\n        }\r\n        \r\n        .criteria-item li::before {\r\n            content: '\u2713';\r\n            position: absolute;\r\n            left: 0;\r\n            color: var(--gold);\r\n            font-weight: bold;\r\n        }\r\n        \r\n        \/* Return Process *\/\r\n        .process-steps {\r\n            display: flex;\r\n            justify-content: center;\r\n            gap: 30px;\r\n            margin: 50px 0;\r\n        }\r\n        \r\n        .process-step {\r\n            flex: 1;\r\n            max-width: 250px;\r\n            padding: 40px 25px;\r\n            background: rgba(45, 45, 45, 0.5);\r\n            border-radius: 12px;\r\n            text-align: center;\r\n            border: 1px solid rgba(212, 175, 55, 0.1);\r\n            transition: all 0.4s ease;\r\n            position: relative;\r\n        }\r\n        \r\n        .process-step:hover {\r\n            transform: translateY(-10px);\r\n            box-shadow: 0 15px 30px rgba(0, 0, 0, 0.3);\r\n        }\r\n        \r\n        .step-number {\r\n            width: 50px;\r\n            height: 50px;\r\n            background: rgba(212, 175, 55, 0.1);\r\n            border-radius: 50%;\r\n            display: flex;\r\n            align-items: center;\r\n            justify-content: center;\r\n            margin: 0 auto 20px;\r\n            border: 1px solid rgba(212, 175, 55, 0.3);\r\n            font-weight: bold;\r\n            color: var(--gold);\r\n            font-size: 1.3rem;\r\n        }\r\n        \r\n        .process-step h3 {\r\n            font-size: 1.3rem;\r\n            color: var(--gold-light);\r\n            margin-bottom: 15px;\r\n            font-weight: 500;\r\n        }\r\n        \r\n        .process-step p {\r\n            color: var(--text);\r\n            font-size: 1rem;\r\n        }\r\n        \r\n        \/* Refund Process *\/\r\n        .refund-timeline {\r\n            display: flex;\r\n            justify-content: center;\r\n            gap: 30px;\r\n            margin: 50px 0;\r\n        }\r\n        \r\n        .timeline-item {\r\n            flex: 1;\r\n            max-width: 300px;\r\n            padding: 40px 30px;\r\n            background: rgba(45, 45, 45, 0.5);\r\n            border-radius: 12px;\r\n            text-align: center;\r\n            border: 1px solid rgba(212, 175, 55, 0.1);\r\n            transition: all 0.4s ease;\r\n            position: relative;\r\n            overflow: hidden;\r\n        }\r\n        \r\n        .timeline-item::before {\r\n            content: '';\r\n            position: absolute;\r\n            top: 0;\r\n            left: 0;\r\n            width: 100%;\r\n            height: 3px;\r\n            background: linear-gradient(to right, var(--gold), var(--gold-dark));\r\n            transform: scaleX(0);\r\n            transition: transform 0.4s ease;\r\n        }\r\n        \r\n        .timeline-item:hover {\r\n            transform: translateY(-10px);\r\n            box-shadow: 0 15px 30px rgba(0, 0, 0, 0.3);\r\n        }\r\n        \r\n        .timeline-item:hover::before {\r\n            transform: scaleX(1);\r\n        }\r\n        \r\n        .timeline-icon {\r\n            width: 70px;\r\n            height: 70px;\r\n            background: rgba(212, 175, 55, 0.1);\r\n            border-radius: 50%;\r\n            display: flex;\r\n            align-items: center;\r\n            justify-content: center;\r\n            margin: 0 auto 20px;\r\n            border: 1px solid rgba(212, 175, 55, 0.3);\r\n            transition: all 0.4s ease;\r\n        }\r\n        \r\n        .timeline-item:hover .timeline-icon {\r\n            background: rgba(212, 175, 55, 0.2);\r\n            transform: scale(1.1);\r\n        }\r\n        \r\n        .timeline-icon i {\r\n            font-size: 1.8rem;\r\n            color: var(--gold);\r\n        }\r\n        \r\n        .timeline-item h3 {\r\n            font-size: 1.3rem;\r\n            color: var(--gold);\r\n            margin-bottom: 15px;\r\n            font-weight: 500;\r\n        }\r\n        \r\n        .timeline-item p {\r\n            font-size: 1.1rem;\r\n            color: var(--text);\r\n        }\r\n        \r\n        \/* Non-Returnable Items *\/\r\n        .non-returnable-grid {\r\n            display: grid;\r\n            grid-template-columns: repeat(2, 1fr);\r\n            gap: 30px;\r\n            margin-top: 50px;\r\n        }\r\n        \r\n        .non-returnable-item {\r\n            display: flex;\r\n            align-items: flex-start;\r\n            padding: 30px;\r\n            background: rgba(45, 45, 45, 0.5);\r\n            border-radius: 12px;\r\n            border: 1px solid rgba(212, 175, 55, 0.1);\r\n            transition: all 0.3s ease;\r\n        }\r\n        \r\n        .non-returnable-item:hover {\r\n            transform: translateY(-5px);\r\n            box-shadow: 0 10px 25px rgba(0, 0, 0, 0.2);\r\n            border-color: rgba(212, 175, 55, 0.3);\r\n        }\r\n        \r\n        .non-returnable-icon {\r\n            width: 50px;\r\n            height: 50px;\r\n            background: rgba(212, 175, 55, 0.1);\r\n            border-radius: 50%;\r\n            display: flex;\r\n            align-items: center;\r\n            justify-content: center;\r\n            margin-right: 20px;\r\n            flex-shrink: 0;\r\n            border: 1px solid rgba(212, 175, 55, 0.3);\r\n        }\r\n        \r\n        .non-returnable-icon i {\r\n            font-size: 1.3rem;\r\n            color: var(--gold);\r\n        }\r\n        \r\n        .non-returnable-content h4 {\r\n            font-size: 1.2rem;\r\n            color: var(--gold-light);\r\n            margin-bottom: 10px;\r\n        }\r\n        \r\n        .non-returnable-content p {\r\n            color: var(--text);\r\n        }\r\n        \r\n        \/* Contact Support *\/\r\n        .contact-options {\r\n            display: flex;\r\n            justify-content: center;\r\n            gap: 40px;\r\n            margin-top: 60px;\r\n            flex-wrap: wrap;\r\n        }\r\n        \r\n        .contact-option {\r\n            text-align: center;\r\n            padding: 40px 30px;\r\n            background: rgba(45, 45, 45, 0.5);\r\n            border-radius: 12px;\r\n            border: 1px solid rgba(212, 175, 55, 0.1);\r\n            transition: all 0.4s ease;\r\n            width: 280px;\r\n        }\r\n        \r\n        .contact-option:hover {\r\n            transform: translateY(-10px);\r\n            box-shadow: 0 15px 30px rgba(0, 0, 0, 0.3);\r\n            border-color: rgba(212, 175, 55, 0.3);\r\n        }\r\n        \r\n        .contact-icon {\r\n            width: 80px;\r\n            height: 80px;\r\n            background: rgba(212, 175, 55, 0.1);\r\n            border-radius: 50%;\r\n            display: flex;\r\n            align-items: center;\r\n            justify-content: center;\r\n            margin: 0 auto 25px;\r\n            border: 1px solid rgba(212, 175, 55, 0.3);\r\n            transition: all 0.4s ease;\r\n        }\r\n        \r\n        .contact-option:hover .contact-icon {\r\n            background: rgba(212, 175, 55, 0.2);\r\n            transform: scale(1.1);\r\n        }\r\n        \r\n        .contact-icon i {\r\n            font-size: 2rem;\r\n            color: var(--gold);\r\n        }\r\n        \r\n        .contact-option h3 {\r\n            font-size: 1.4rem;\r\n            color: var(--gold-light);\r\n            margin-bottom: 15px;\r\n            font-weight: 500;\r\n        }\r\n        \r\n        .contact-option p {\r\n            color: var(--text);\r\n            margin-bottom: 10px;\r\n        }\r\n        \r\n        .contact-highlight {\r\n            color: var(--gold);\r\n            font-weight: 500;\r\n            font-size: 1.1rem;\r\n        }\r\n        \r\n        \/* Footer *\/\r\n        .policy-footer {\r\n            text-align: center;\r\n            padding: 40px 20px;\r\n            background: rgba(26, 26, 26, 0.9);\r\n            border-top: 1px solid rgba(212, 175, 55, 0.1);\r\n            margin-top: 50px;\r\n            color: var(--text-light);\r\n            font-size: 0.9rem;\r\n        }\r\n        \r\n        \/* Force white text for all main content *\/\r\n        body,\r\n        .overview-content p,\r\n        .criteria-item li,\r\n        .process-step p,\r\n        .timeline-item p,\r\n        .non-returnable-content p,\r\n        .contact-option p {\r\n            color: #FFFFFF !important;\r\n        }\r\n        \r\n        \/* But preserve gold colors for specific elements *\/\r\n        .policy-header h1,\r\n        .criteria-item h3,\r\n        .timeline-item h3,\r\n        .contact-option h3,\r\n        .section-header h2,\r\n        .non-returnable-content h4,\r\n        .contact-highlight,\r\n        .criteria-icon i,\r\n        .timeline-icon i,\r\n        .contact-icon i,\r\n        .non-returnable-icon i,\r\n        .step-number,\r\n        .criteria-item li::before {\r\n            color: inherit !important;\r\n        }\r\n        \r\n        \/* Animations *\/\r\n        @keyframes fadeInUp {\r\n            from {\r\n                opacity: 0;\r\n                transform: translateY(30px);\r\n            }\r\n            to {\r\n                opacity: 1;\r\n                transform: translateY(0);\r\n            }\r\n        }\r\n        \r\n        .fade-in {\r\n            opacity: 0;\r\n            animation: fadeInUp 0.8s ease forwards;\r\n        }\r\n        \r\n        .delay-1 {\r\n            animation-delay: 0.1s;\r\n        }\r\n        \r\n        .delay-2 {\r\n            animation-delay: 0.2s;\r\n        }\r\n        \r\n        .delay-3 {\r\n            animation-delay: 0.3s;\r\n        }\r\n        \r\n        .delay-4 {\r\n            animation-delay: 0.4s;\r\n        }\r\n        \r\n        .delay-5 {\r\n            animation-delay: 0.5s;\r\n        }\r\n        \r\n        \/* Responsive *\/\r\n        @media (max-width: 992px) {\r\n            .criteria-grid, .non-returnable-grid {\r\n                grid-template-columns: 1fr;\r\n            }\r\n            \r\n            .process-steps, .refund-timeline {\r\n                flex-direction: column;\r\n                align-items: center;\r\n            }\r\n            \r\n            .process-step, .timeline-item {\r\n                max-width: 400px;\r\n                width: 100%;\r\n            }\r\n        }\r\n        \r\n        @media (max-width: 768px) {\r\n            .policy-header {\r\n                padding: 80px 20px 60px;\r\n            }\r\n            \r\n            .policy-header h1 {\r\n                font-size: 2.8rem;\r\n            }\r\n            \r\n            .section-header h2 {\r\n                font-size: 2rem;\r\n            }\r\n            \r\n            .full-width-section {\r\n                padding: 60px 20px;\r\n            }\r\n            \r\n            .contact-options {\r\n                gap: 20px;\r\n            }\r\n            \r\n            .contact-option {\r\n                width: 100%;\r\n                max-width: 300px;\r\n            }\r\n        }\r\n    <\/style>\r\n<\/head>\r\n<body>\r\n    <!-- Animated background particles -->\r\n    <div id=\"particles-container\"><\/div>\r\n    \r\n    <div class=\"container\">\r\n        <header class=\"policy-header fade-in\">\r\n            <div class=\"header-decoration\"><\/div>\r\n            <h1>Return & Refund Policy<\/h1>\r\n            <p class=\"last-updated\">Last Updated: <span id=\"current-date\"><\/span><\/p>\r\n        <\/header>\r\n        \r\n        <!-- Return Overview Section -->\r\n        <section class=\"full-width-section return-overview fade-in delay-1\">\r\n            <div class=\"section-inner\">\r\n                <div class=\"section-header\">\r\n                    <h2>Our Return & Refund Commitment<\/h2>\r\n                    <p>Your satisfaction is our priority. We've designed a seamless return process to ensure your peace of mind.<\/p>\r\n                <\/div>\r\n                \r\n                <div class=\"overview-content\">\r\n                    <p>At Luxury Store, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help with our straightforward return and refund process.<\/p>\r\n                    <p>We accept returns and exchanges for most items within 30 days of delivery. All returned items must be in their original condition: unworn, unused, with original tags attached, and in the original packaging.<\/p>\r\n                    \r\n                    <div class=\"highlight-box\">\r\n                        <p>Please contact our customer service team before initiating any return to ensure a smooth process and receive your return authorization.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/section>\r\n        \r\n        <!-- Eligibility Criteria Section -->\r\n        <section class=\"full-width-section eligibility-criteria fade-in delay-2\">\r\n            <div class=\"section-inner\">\r\n                <div class=\"section-header\">\r\n                    <h2>Return Eligibility Criteria<\/h2>\r\n                    <p>To qualify for a return or exchange, please ensure your items meet these requirements<\/p>\r\n                <\/div>\r\n                \r\n                <div class=\"criteria-grid\">\r\n                    <div class=\"criteria-item\">\r\n                        <div class=\"criteria-icon\">\r\n                            <i class=\"fas fa-calendar-check\"><\/i>\r\n                        <\/div>\r\n                        <h3>Time Frame<\/h3>\r\n                        <ul>\r\n                            <li>Returns must be initiated within 30 days of delivery<\/li>\r\n                            <li>Exchanges must be requested within 30 days<\/li>\r\n                            <li>Refunds processed within 5-10 business days after return receipt<\/li>\r\n                        <\/ul>\r\n                    <\/div>\r\n                    \r\n                    <div class=\"criteria-item\">\r\n                        <div class=\"criteria-icon\">\r\n                            <i class=\"fas fa-box-open\"><\/i>\r\n                        <\/div>\r\n                        <h3>Item Condition<\/h3>\r\n                        <ul>\r\n                            <li>Items must be unworn and unused<\/li>\r\n                            <li>Original tags must be attached<\/li>\r\n                            <li>Original packaging must be included<\/li>\r\n                            <li>No signs of wear or damage<\/li>\r\n                        <\/ul>\r\n                    <\/div>\r\n                    \r\n                    <div class=\"criteria-item\">\r\n                        <div class=\"criteria-icon\">\r\n                            <i class=\"fas fa-receipt\"><\/i>\r\n                        <\/div>\r\n                        <h3>Documentation<\/h3>\r\n                        <ul>\r\n                            <li>Original receipt or proof of purchase required<\/li>\r\n                            <li>Return authorization number needed<\/li>\r\n                            <li>Completed return form included<\/li>\r\n                        <\/ul>\r\n                    <\/div>\r\n                    \r\n                    <div class=\"criteria-item\">\r\n                        <div class=\"criteria-icon\">\r\n                            <i class=\"fas fa-shipping-fast\"><\/i>\r\n                        <\/div>\r\n                        <h3>Shipping<\/h3>\r\n                        <ul>\r\n                            <li>Return shipping costs are customer's responsibility<\/li>\r\n                            <li>Recommended tracked shipping method<\/li>\r\n                            <li>Original shipping fees are non-refundable<\/li>\r\n                        <\/ul>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/section>\r\n        \r\n        <!-- Return Process Section -->\r\n        <section class=\"full-width-section return-process fade-in delay-3\">\r\n            <div class=\"section-inner\">\r\n                <div class=\"section-header\">\r\n                    <h2>Return Process<\/h2>\r\n                    <p>Follow these simple steps to return your items<\/p>\r\n                <\/div>\r\n                \r\n                <div class=\"process-steps\">\r\n                    <div class=\"process-step\">\r\n                        <div class=\"step-number\">1<\/div>\r\n                        <h3>Contact Us<\/h3>\r\n                        <p>Email our support team with your order details and reason for return<\/p>\r\n                    <\/div>\r\n                    \r\n                    <div class=\"process-step\">\r\n                        <div class=\"step-number\">2<\/div>\r\n                        <h3>Get Authorization<\/h3>\r\n                        <p>Receive your return authorization number and instructions<\/p>\r\n                    <\/div>\r\n                    \r\n                    <div class=\"process-step\">\r\n                        <div class=\"step-number\">3<\/div>\r\n                        <h3>Package Items<\/h3>\r\n                        <p>Securely package items with original tags and packaging<\/p>\r\n                    <\/div>\r\n                    \r\n                    <div class=\"process-step\">\r\n                        <div class=\"step-number\">4<\/div>\r\n                        <h3>Ship Return<\/h3>\r\n                        <p>Ship your return using a tracked delivery service<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/section>\r\n        \r\n        <!-- Refund Process Section -->\r\n        <section class=\"full-width-section refund-process fade-in delay-4\">\r\n            <div class=\"section-inner\">\r\n                <div class=\"section-header\">\r\n                    <h2>Refund Process<\/h2>\r\n                    <p>Understanding how and when you'll receive your refund<\/p>\r\n                <\/div>\r\n                \r\n                <div class=\"refund-timeline\">\r\n                    <div class=\"timeline-item\">\r\n                        <div class=\"timeline-icon\">\r\n                            <i class=\"fas fa-clipboard-check\"><\/i>\r\n                        <\/div>\r\n                        <h3>Inspection<\/h3>\r\n                        <p>We inspect returned items upon receipt (1-2 business days)<\/p>\r\n                    <\/div>\r\n                    \r\n                    <div class=\"timeline-item\">\r\n                        <div class=\"timeline-icon\">\r\n                            <i class=\"fas fa-check-circle\"><\/i>\r\n                        <\/div>\r\n                        <h3>Approval<\/h3>\r\n                        <p>Refund approval email sent once inspection is complete<\/p>\r\n                    <\/div>\r\n                    \r\n                    <div class=\"timeline-item\">\r\n                        <div class=\"timeline-icon\">\r\n                            <i class=\"fas fa-credit-card\"><\/i>\r\n                        <\/div>\r\n                        <h3>Processing<\/h3>\r\n                        <p>Refund processed to your original payment method (5-10 business days)<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n                \r\n                <div class=\"highlight-box\">\r\n                    <p><strong>Note:<\/strong> Shipping costs are non-refundable. It may take additional time for your bank or credit card company to process and post the refund to your account.<\/p>\r\n                <\/div>\r\n            <\/div>\r\n        <\/section>\r\n        \r\n        <!-- Non-Returnable Items Section -->\r\n        <section class=\"full-width-section non-returnable fade-in delay-5\">\r\n            <div class=\"section-inner\">\r\n                <div class=\"section-header\">\r\n                    <h2>Non-Returnable Items<\/h2>\r\n                    <p>For health and safety reasons, certain items cannot be returned<\/p>\r\n                <\/div>\r\n                \r\n                <div class=\"non-returnable-grid\">\r\n                    <div class=\"non-returnable-item\">\r\n                        <div class=\"non-returnable-icon\">\r\n                            <i class=\"fas fa-tshirt\"><\/i>\r\n                        <\/div>\r\n                        <div class=\"non-returnable-content\">\r\n                            <h4>Intimate Apparel<\/h4>\r\n                            <p>Swimwear, underwear, and other intimate items for hygiene reasons<\/p>\r\n                        <\/div>\r\n                    <\/div>\r\n                    \r\n                    <div class=\"non-returnable-item\">\r\n                        <div class=\"non-returnable-icon\">\r\n                            <i class=\"fas fa-gem\"><\/i>\r\n                        <\/div>\r\n                        <div class=\"non-returnable-content\">\r\n                            <h4>Personalized Items<\/h4>\r\n                            <p>Customized, monogrammed, or made-to-order products<\/p>\r\n                        <\/div>\r\n                    <\/div>\r\n                    \r\n                    <div class=\"non-returnable-item\">\r\n                        <div class=\"non-returnable-icon\">\r\n                            <i class=\"fas fa-tag\"><\/i>\r\n                        <\/div>\r\n                        <div class=\"non-returnable-content\">\r\n                            <h4>Final Sale Items<\/h4>\r\n                            <p>Items marked as \"final sale\" or purchased during clearance events<\/p>\r\n                        <\/div>\r\n                    <\/div>\r\n                    \r\n                    <div class=\"non-returnable-item\">\r\n                        <div class=\"non-returnable-icon\">\r\n                            <i class=\"fas fa-box\"><\/i>\r\n                        <\/div>\r\n                        <div class=\"non-returnable-content\">\r\n                            <h4>Damaged Items<\/h4>\r\n                            <p>Products damaged by customer misuse or without original packaging<\/p>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/section>\r\n        \r\n        <!-- Contact Support Section -->\r\n        <section class=\"full-width-section contact-support fade-in delay-5\">\r\n            <div class=\"section-inner\">\r\n                <div class=\"section-header\">\r\n                    <h2>Need Assistance?<\/h2>\r\n                    <p>Our dedicated support team is here to help with any return or refund inquiries<\/p>\r\n                <\/div>\r\n                \r\n                <div class=\"contact-options\">\r\n                    <div class=\"contact-option\">\r\n                        <div class=\"contact-icon\">\r\n                            <i class=\"fas fa-envelope\"><\/i>\r\n                        <\/div>\r\n                        <h3>Email Support<\/h3>\r\n                        <p>teknolojik_aletler_kibris@hotmail.com<\/p>\r\n                        <p class=\"contact-highlight\">24-48 Hour Response<\/p>\r\n                    <\/div>\r\n                    \r\n                    <div class=\"contact-option\">\r\n                        <div class=\"contact-icon\">\r\n                            <i class=\"fas fa-phone-alt\"><\/i>\r\n                        <\/div>\r\n                        <h3>Phone Assistance<\/h3>\r\n                        <p>+357 99 881 879<\/p>\r\n                        <p class=\"contact-highlight\">Mon-Fri, 9AM-6PM<\/p>\r\n                    <\/div>\r\n                    \r\n                    <div class=\"contact-option\">\r\n                        <div class=\"contact-icon\">\r\n                            <i class=\"fas fa-comments\"><\/i>\r\n                        <\/div>\r\n                        <h3>Live Chat<\/h3>\r\n                        <p>Available on website<\/p>\r\n                        <p class=\"contact-highlight\">Instant Response<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/section>\r\n        \r\n        <footer class=\"policy-footer fade-in delay-5\">\r\n            <p>Luxury Store \u00a9 <span id=\"current-year\"><\/span>. 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