Shipping & Delivery
Last Updated:
Delivery Information
We ensure your luxury items arrive with the care and attention they deserve
Processing Time
2-4 Business Days
Shipping Duration
3-5 Business Days
Total Delivery
5-9 Business Days
Please note that delivery timelines are estimates. While we strive for punctuality, occasional delays may occur due to circumstances beyond our control.
Shipment Tracking
Transparency is key to the luxury experience. Track your package every step of the way
Real-time Updates
Receive detailed tracking information directly to your email with real-time package location updates.
24/7 Access
Monitor your package's journey anytime, anywhere with our premium tracking portal.
Personalized Notifications
Get customized delivery alerts and notifications based on your preferences.
Dedicated Support
Our concierge team is available to assist with any tracking inquiries or delivery questions.
Delivery Address & Procedures
Ensuring your luxury items reach you securely and conveniently
Address Verification
To ensure the seamless delivery of your luxury items, please verify your shipping address during checkout. We cannot modify delivery information once an order has been dispatched.
Important: We are not liable for packages delivered to incorrect addresses provided during checkout. Returned shipments due to address errors will require additional shipping fees for re-delivery.
Delivery Procedures
If you are unavailable during delivery attempts, our premium courier service will follow these procedures:
- Leave your package in a designated secure location
- Attempt redelivery on the following business day
- Coordinate an alternative delivery arrangement
- Contact you directly to schedule a convenient delivery time
- Provide multiple delivery attempt notifications
Concierge Assistance
Our dedicated team is here to provide personalized support for all your shipping needs